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Yesterday I got a letter from Charter Cable offering me the Triple Play package for less than $100 per month. This is a good savings over what I’m paying right now, and I almost fell for it until I remembered how much trouble I had with Charter in the past. I dealt with Charter for [...]

This blog isn’t meant to trash companies. The purpose is to help you create better sites so that you can increase conversions and make more money.  But I do believe that by revealing what some companies do wrong we can all learn.  One company that does plenty wrong and has personally wronged me many times [...]